AT&T showed up this morning for my appt and the tech said he couldn't do anything because of the downed tree blocking everything.

 

Sunday, the city and Alabama power moved the tree debris to clear the alley into the side lot and ignored they piled all that on top of everyone's phone lines.  All they wanted to do was restore power and clear the way for cars.

 

All these AT&T service appts have been for nothing.

 

Joy's appt was right after mine, she was really pissed off about the entire state of things.  She walked with the AT&T tech up the alley to survey the situtation and learned that WE will be responsible for calling the city to remove the tree debris before AT&T can come back out to fix things.

 

I filed a report on the Birmingham 311 app with a picture of our downed phone lines for "emergency tree removal."  Joy and Lindsay are both filing reports with 311.

 

Marsha literally can't do anything because she has no phone at all.  Joy went by her house earlier today with no response, so I followed up this evening and told her what was going on.

 

Marsha said, "Don't be shy about bringing me up as an elderly widow who lives alone and recently had a stroke with no 911 access until this is fixed" and I told her, Marsha, we are already factoring your situation into our reports about this to get it to a higher priority.

 

I don't know the person who lives in the house next to the alley where the tree is down, if it's a rental or not.  But they can't just hold 4 other households hostage with no phone or internet while we wait for the tree debris to be cleared.

 

And of course now it's Memorial Day Weekend.

 

In the meantime, I went ahead and bought the $15 5GB data addon at Tello to get me through the work weekend and maybe beyond.

 

I posted a couple of pics of the tree and downed phone line at https://social.alabamaxo.org from the Mustard app on my phone but I can't even go to my website because there are so many pics on the homepage it'll use up too much data.